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Gorrell's Computer Services, Inc. was formed in October, 1984 to provide repairs on personal computer hardware and peripherals for small & midsized businesses in Central Kentucky. Mr. Gorrell was employed by Ovation Computer/Audio as Service Manager prior to starting his business. In early 1994 we added expertise in networking and needs analysis for our clients and became certified by Novell & Microsoft to sell, configure, install and support their products. We have grown from an owner/operator working out of a spare bedroom in Mr. Gorrell's home to an organization with our team of professional technicians with at least 10 years of experience and are conveniently located in East Lexington close to New Circle Road and I-75 & I-64.
The primary difference between our firm an others is that we are small enough to still provide the "personal touch" and caring essential for user satisfaction but large enough to have the resources, experience and staff to complete the project on time. Our front office support staff are professionals who provide services to our clients and staff such as parts procurement and pricing, warranty form completion and submission, maintenance of client history, advise clients the status of their repairs and allocate technicians in an efficient manner. We employ 4-wheel drive service vehicles to ensure that we can get to your site regardless of weather.
Another thing that differentiates our company is our "TEAM" mentality. All employees understand the need to assist other employees as needed and there is never the attitude that "it's not my job." I believe our motto says it best, "If your business depends on computers, depend on us."
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